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United Insurance Group Qld
Professional Insurance Broker Representatives
Fee & Service Policy
In order to achieve our Vision we seek to build relationships with our clients that enable us to provide the best possible service at the best possible price.
In order to achieve this, we have provided some information that will help you understand some of the steps that will enable us to create a win-win environment for us both to work within.
Fees
While most accountants charge by-the-hour, at Cabot Square - Pine Rivers we believe this practice promotes inefficiency, encouraging accountants to take longer to complete your job and thereby costing you more money.
We will provide you with an estimate of the fee before the work starts based on an upfront assessment of the tasks involved in the job and the quality of documentation provided. If all the necessary information is provided in a clear and orderly manner then you can expect our fee estimate to be lower. (See: 12 Ways to Reduce my Accounting Fees).
We will provide you with an Information Checklist to ensure you provide all the necessary information for us to complete the job in one go and we will also conduct an interview with you to discuss the process & tasks involved and to ensure we understand your requirements.
We do not guarantee the price of a job, unless it is one of our agreed fixed price service packages, but if the job looks like exceeding the estimate we will contact you to discuss the status before proceeding. We have found this system enables you to plan your finances better by knowing the costs upfront.
Service Standard
Our service standard for job completion is within 21 business days of receiving the final piece of information to complete the job from you, although the majority of the jobs we receive are complete within 7 business days.
Payment Terms
In order for us to provide you with good service and provide the resources you require, we require you to make payment of accounts upon completion of the job. For longer term jobs we may ask for progress payments.
There is a significant cost to financing accounts beyond the due date. We believe it is only fair that these costs are charged directly to those with overdue account balances rather than increasing costs to all clients to recover our finance costs. Overdue accounts will incur an overdue charge in accordance with our Terms of Trade.
In order to achieve our Vision we seek to build relationships with our clients that enable us to provide the best possible service at the best possible price.
In order to achieve this, we have provided some information that will help you understand some of the steps that will enable us to create a win-win environment for us both to work within.
Fees
While most accountants charge by-the-hour, at Cabot Square - Pine Rivers we believe this practice promotes inefficiency, encouraging accountants to take longer to complete your job and thereby costing you more money.
We will provide you with an estimate of the fee before the work starts based on an upfront assessment of the tasks involved in the job and the quality of documentation provided. If all the necessary information is provided in a clear and orderly manner then you can expect our fee estimate to be lower. (See: 12 Ways to Reduce my Accounting Fees).
We will provide you with an Information Checklist to ensure you provide all the necessary information for us to complete the job in one go and we will also conduct an interview with you to discuss the process & tasks involved and to ensure we understand your requirements.
We do not guarantee the price of a job, unless it is one of our agreed fixed price service packages, but if the job looks like exceeding the estimate we will contact you to discuss the status before proceeding. We have found this system enables you to plan your finances better by knowing the costs upfront.
Service Standard
Our service standard for job completion is within 21 business days of receiving the final piece of information to complete the job from you, although the majority of the jobs we receive are complete within 7 business days.
Payment Terms
In order for us to provide you with good service and provide the resources you require, we require you to make payment of accounts upon completion of the job. For longer term jobs we may ask for progress payments.
There is a significant cost to financing accounts beyond the due date. We believe it is only fair that these costs are charged directly to those with overdue account balances rather than increasing costs to all clients to recover our finance costs. Overdue accounts will incur an overdue charge in accordance with our Terms of Trade.
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